Privacy Policy
Last Updated Date: January 1, 2022
Effective Date: January 1, 2022
This Privacy Policy explains our commitments and your rights concerning your
information. You should read the Privacy Policy carefully. If you do not agree
with this Privacy Policy, please do not use our Sites or Services. The Privacy
Policy is duly incorporated and subject to the Terms of Service and governs the
same Services and Sites as the ones mentioned in the Terms of Service. Any
terms we use in the Privacy Policy without defining them have the same
definition given to them in the Terms of Service.
BASICALLY
We
wrote this policy to help you understand what information we collect, how we
use it and what choices you have about it. Because we are an internet company,
some of the concepts below are a little technical, but we have tried our best
to explain things in a simple and clear way.
WE COLLECT
INFORMATION THE FOLLOWING WAYS:
1) When you give it to us or give us permission to obtain it.
We
may collect information from you in a variety of ways such as your name, email
address, phone number and bank account information. You may, however, visit our
Sites anonymously if you choose to do so. We will collect information from you
only if you voluntarily choose to submit such information to us. You can always
refuse to provide this information to us. If you choose to subscribe to a
Service from us, we or the mobile operator of your network will collect your
information related to the payment for the subscription of our Services.
Account and billing information collected by the mobile operator is subject to
their respective privacy policies.
BASICALLY
When you subscribe to our services, you give us
certain information voluntarily. This can include your name, email address,
phone number, bank account information, and any other information you give
us.
2) We get technical information when you visit our Sites and/or Services.
We
may collect technical information about you whenever you visit our Sites or use
our Services. Technical information we collect may include the user agent, and
technical information about your means of connection to our Site, such as the
type of device you use, the device screen size, browser type, geographic
location (country only), unique device identifiers, Internet Protocol address,
mouse events (movements, location and number of clicks), landing pages,
operating system, information about your use of our Services and other similar
information.
We also use cookies and other technologies to collect technical information from you. A cookie is a piece of information that is stored on your device’s hard drive for record-keeping purposes and sometimes to track information.For example, we use cookies to store your language preferences or other redundant settings, so you do not have to set them up every time you visit our Sites or Services.
BASICALLY
Whenever you use any website, mobile application or other internet
services, certain information is generated and logged automatically. The same
is true when you use our services or websites. Some types of information we
collect are log data, device information, and cookie data.
3) Our partners and advertisers collect and share information with us.
We
use Google Analytics, a web analysis service of Google Inc. (“Google”) which
assists website owners and operators in learning and understanding the usage
patterns of visitors who use their websites by collecting information, namely, which
individual web pages were visited, how long users spent on the website, which
websites referred the most visitors, general geographic location of visitors,
and other similar anonymous statistics.
For
this reason, Google Analytics may create and store several cookies on your
device. Google Analytics does not collect any personally identifiable
information by default. Google Analytics collects anonymized IP address or
internet connections used by visitors to websites on which Google Analytics has
been installed. Google Analytics does not reveal or expose the IP address of
visitors to the owners of the website on which Google Analytics is installed.
We
also use Google AdWords remarketing services to advertise on third-party
websites including Google, to visitors who have previously visited our Sites or
Services. The advertisement can be on the Google search results page or a
website that has the Google display network implemented. For this reason, third-party
vendors including Google may create several cookies on your device.
We also enable Hotjar, an analysis software, by inserting a tracking code within our Sites and Services, which further transmits to Hotjar servers based in Ireland (EU).
This
tracking code contacts Hotjar’s servers and provides a script to your device
accessing the Site or Service. This script will capture specific data related
to your interaction with that Site or Service. This information is then sent to
Hotjar's servers for further processing. Through these tools, we receive
heatmaps, visitor’s recordings, funnels, and form analyses, which help us
provide you with a better experience and service as well as assist us in
diagnosing technical problems and analyse user trends.
Hotjar
uses cookies to collect technical information including standard internet log
information and details of your behavioural patterns when you visit our Sites
and Service. This is done to provide you with a better experience, identify
preferences, diagnose technical problems, analyse trends and to help improve
our Sites and Services. Hotjar may also use cookies to record login details on
your device. This helps determine whether a particular device previously
visited our Sites or Services so that the login details would not have to be
re-entered each time you visit that Site or Service. Hotjar also uses cookies
to determine if someone has opted out of being tracked by Hotjar services.
Furthermore,
we use Google DoubleClick to advertise based on what is relevant to a user, improve
reporting on campaign performance, and to avoid showing advertisements the user
has already seen. For this reason, Google DoubleClick creates several cookies
on your device. For example, Google DoubleClick uses cookies to keep a log of
which advertisements were shown on which browser. When it is time to serve an
advertisement to a browser, Google DoubleClick can use the browser’s cookies to
check which Google DoubleClick advertisements have already been delivered to
that particular browser. That is how Google DoubleClick avoids showing
advertisements the user has already seen. In the same way, cookies allow Google
DoubleClick to log conversions related to advertisement requests—such as when a
user views a Google DoubleClick advertisement and later uses the same browser
to visit the advertiser’s website and make a purchase.
BASICALLY
We also get information about you and your activity
outside our website and services from our advertisers and other third parties
we work with, or other publicly available sources.
Online advertisers or third parties share information with us to measure or improve the performance of our services, or to figure out what kinds of ads to show you.
HOW TO PREVENT COOKIE STORAGE AND OPT-OUT?
You may
choose to set your web browser to refuse cookies or to alert you when cookies
are being sent.
You
can also prevent the collection of your data by Google Analytics by visiting
Google Analytics opt-out page and installing the Google add-on for your browser.
https://tools.google.com/dlpage/gaoptout or visit https://www.google.com/settings/ads to set your
settings for Google Analytics, Google AdWords, and Google DoubleClick.
You
may opt-out from having Hotjar collect your information when visiting our Sites
and Services at any time by visiting www.hotjar.com/opt-out and clicking
'Disable Hotjar'.
For
more details on installing and uninstalling the Google add-on, Google
Analytics, Google DoubleClick or AdWords, please visit Google's website.
BASICALLY
You
can prevent cookie storage and stop the collection of data by us, Google and
Hotjar by amending your cookie settings in your browser or by opting out
visiting the following websites: https://tools.google.com/dlpage/gaoptout or visit https://www.google.com/settings/ads to set your
settings for Google Analytics, Google AdWords, and Google DoubleClick or visit
Hotjar’s website www.hotjar.com/opt-out.
HOW WE USE COLLECTED INFORMATION
We
may use your information for the following purposes:
· Provide the Service(s) you request.
· Bill and collect for the Service(s) provided to you.
· Send you marketing communications.
· Provide customer care.
· Protect our rights or property.
· Enforce the Terms of Service.
· Comply with legal requirements.
· To improve our Sites and Services.
· Respond to your inquiries, questions, and/or other requests; and
· Respond to court orders, subpoenas, or other legal proceedings.
According to the privacy legislation, we are required to disclose on what legal grounds we can use your information. We require your information because of the contractual agreements between you and us.
Next to this, as far as local regulations allow, we can use your information in the case of legitimate interest. This means that we want to provide you the most optimal and personalized service possible. Of course, we always keep your privacy in mind.
We could have a legal obligation to use your information. When we suspect fraud, for example. And sometimes you have provided us permission to use your information. This is the case when you subscribe to the newsletter. We keep track of this appropriately.
California residents may have additional personal information rights and choices. Please see our California Privacy Rights Notice for more information.
BASICALLY
We use your information to provide our services to
you, to show you ads that are relevant, interesting, and personal to you, to
improve our Site and Services, to comply with legal requirements and to
respond to your requests.
HOW LONG WE KEEP YOUR INFORMATION
We
will retain your information for as long as needed to provide our services to
you. We will retain your information as necessary to comply with our
legal
obligations, resolve disputes and enforce our agreements.
When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.
BASICALLY
We use your information to provide our services to
you, to show you ads that are ’s relevant, interesting, and personal to you, to
improve our Site and Services, to comply with legal requirements and to
respond to your requests.
HOW WE PROTECT YOUR INFORMATION ALSO OUTSIDE THE EU
We
are concerned with protecting your privacy and data, but we cannot ensure or
warrant the security of any information you transmit to us or guarantee that
your information may not be accessed, disclosed, altered, or destroyed by
breach of any of our industry standard physical, technical, or managerial
safeguards. We adopt appropriate data collection, storage and processing
practices and security measures to protect against unauthorized or accidental
access, alteration, disclosure or destruction of your information, transaction
information and data stored on our Sites.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We will continue to enhance our security procedures as new technology becomes available.
Because we operate internationally, your information, including personal information, may be transferred to, and made available in the USA and/or any other country than your country of residence. Also in these countries, we take all reasonable care to protect your personal information.
BASICALLY
We
work hard to keep your information secure. Because we operate internationally,
your information, including personal information, may be transferred to, and
made available in another country than your country of residence. Also in these
countries, we take all reasonable care to protect your information.
SHARING YOUR INFORMATION
We share
your information with online advertisers and third-party companies that we or
they use to audit or improve the delivery and performance of ads or content on
websites and apps (for example, through Google Analytics and Google AdWords) as
outlined above.
Other than as explicitly described in this Privacy Policy, we will not share personally identifiable information with any third party. However, we reserve the right to share the information that we collect with third parties in aggregated and/or anonymous form, and we will not necessarily ask for your permission or even inform you that we are doing so. We may also disclose information that we collect, if required to do so by law or in good faith that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect someone's safety. Note that we may be required to release personally identifying data in response to lawful requests from public authorities including to meet national security and law enforcement requirements.
BASICALLY
We
share your information with online advertisers and third-party companies that
we or they use to audit or improve the ads or content on websites and apps (for
example, through Google Analytics and Google AdWords).
Any other data is not shared unless we are forced to.
CHILDREN’S PRIVACY
Protecting
the privacy of young children is especially important. For that reason, we do
not knowingly collect or solicit information from anyone under the age of 13.
In the event that we learn that we have collected information from a child
under age 13, we will delete that information as quickly as possible. If you
believe that we might have any information from or about a child under 13,
please contact us by sending an e-mail to the address, as communicated to you
on the Sites and/or our Services.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see our California Privacy Rights Notice for more information.
BASICALLY
We do not collect information of children under the
age of 13.
CALIFORNIA PRIVACY RIGHTS
If
you are a California resident, California law may provide you with additional
rights regarding our use of your personal information. To learn more about your
California privacy rights, please see our California Privacy Rights Notice.
BASICALLY
If you live in California, you may have additional
rights, please see our California Privacy Rights Notice for more information.
ACCEPTANCE OF PRIVACY POLICY
By
using the Sites or any of our Services, you consent to our collection and use
of your information in accordance with this Privacy Policy. We reserve the
right to modify this Privacy Policy at any time by posting the changes on this
page. If we modify the terms of this Privacy Notice, we will notify you
by posting a notice on our website thirty (30) days prior to the effective date
of the changes.
Please check the revision date at the top of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our Site or Services following the posting of the updated Privacy Policy will constitute your acceptance of the changes.
BASICALLY
By using the site and services, you agree to this
privacy policy.
CHANGES TO THIS PRIVACY POLICY
We
may make changes in our Privacy Policy from time to time.If we decide
to change our Privacy Policy, we will post those changes on this page so that
you can always access the latest Privacy Policy.
BASICALLY
We update this privacy policy and monitor it well.
CONTACTING US
We
want you to be in control of how your personal data is used by us. You can do
this in the following ways:
1. You can ask us for a copy of the personal data we hold about you.
2. You can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you.
3. In certain situations, you can ask us to erase, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data; and
4. In certain situations, you can also ask us to send the personal data you have given us to a third party.
Where we use your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your personal data based on legitimate interest, you have the right to object at any time to that use of your personal data subject to applicable law.
We rely on you to ensure that your personal data is complete, accurate and current. Please inform us of any inaccuracies or changes to your personal data by contacting us immediately.
For any of your requests, as well as questions
about this Privacy Policy, the practices of the Sites, or your dealings with
the Sites, please contact us by sending an e-mail to support@learnprobiz.com. You can
contact the same e-mail address if you want to object to the processing of your
personal data based on legitimate interest and if no opt-out mechanism is
available to you directly.
If you are based in the EEA and are of the opinion that we have not complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission in The Netherlands or with your local supervisory authority.
BASICALLY
Please contact us in case you want to receive data
we saved about you, if you want your data to be corrected, suspended, or
deleted, or if you have any other question.
If you are based in the EEA, you can also complain
to a regulator when you think that we have not complied with data protection
law.